Terms & Conditions

Introduction

These terms and conditions govern your use of hotel and resorts owned and managed by Wish Trip Private Limited, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties (“WISHTRIP”).

Booking and Reservations

  • All bookings and reservations are subject to availability.
  • Guest must provide valid identification Proof upon check-in.
  • Payment terms and cancellation policies apply as per the booking confirmation.

Check-In and Check-Out

  • • Check-in time is 12 PM.
  • • Check-out time is 11 AM.
  • • On request, early check-in and late check-out is available based on subject to availability.

Room Policies

  • • Smoking is strictly prohibited in all rooms and indoor areas.
  • • Pets are not allowed in the Hotel and Resort Premises.
  • • The management does not take any responsibility for the loss of valuables left in the room/lockers.
  • • Declaration by Guest
I/ We /are solely responsible for the safety and security of my/our personnel belongings in the case of loss/damage of any items/article(s) during my/our stay in the Hotel, I/We will/shall not hold the Hotel management responsible for the same in any circumstances.
I/We shall not ask for the claim either personally or through the court of law. Since I/we have not disclosed my/our belongings to WISHTRIP at the time of check-in, hence I/we do not have the right to ask for compensation.

Payments and Billing

  • • Payment for accommodation and additional services must be settled upon check-out.
  • • We accept cash, credit/debit cards, and other approved payment methods.
  • • Any additional charges incurred during the stay will be added to the final bill.

Cancellation and Refund

  • • Refunds, if applicable, will be processed according to the cancellation policy.

Guest Conduct

  • • Guests are expected to behave respectfully towards other guests and hotel staff.
  • • Any disruptive or unlawful behaviour may result in eviction without a refund.

Liability

  • • Guests are responsible for their personal belongings and valuables if it is in a Public area.

Disputes

  • • Any disputes arising out of these terms and conditions shall be subject to the jurisdiction of the courts in kolkata, West Bengal.

Changes to Terms and Conditions

  • • WISHTRIP reserves the right to amend these terms and conditions at any time without prior notice.